Many franchise businesses are giving less priority to their phones. Faced with staffing shortages, they are choosing instead to guide customers to other channels such as apps, websites, or instant messaging.
But as many as 60% of customers still prefer to call a local business, and many complain about long ring times, long hold times, or slow callback time.
Read this whitepaper to discover how an AI voice assistant can:
- Let your callers request information or ask for specifics by just speaking naturally
- Provide instant information such as hours, service pricing, membership details, and much more.
- Send SMS links to webpages when customers request more detailed information, or route callers to specific people or departments
- Help you increase consistency across all your locations
Find out how SoundHound’s Smart Answering can capture more revenue opportunities and ensure consistent messaging across all your locations.