https://www.franchisetimes.com/search/?f=rss&t=article&c=franchise_technology&l=50&s=start_time&sd=desc www.franchisetimes.com - RSS Results in section(s) franchise_technology only for asset type(s) of article TNCMS 1.90.4 http://www.rssboard.org/rss-specification 30 Ten years from now, drone delivery will be “utterly ubiquitous.” So says Greg Flynn, founder and CEO of multi-brand franchise operator Flynn Group. Mon, 10 Nov 2025 21:24:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/4f7641da-7dc6-43ea-91e5-0c5fbe638cf3 https://www.franchisetimes.com/franchise_technology/greg-flynn-sees-massive-potential-for-restaurant-drone-delivery/article_4f7641da-7dc6-43ea-91e5-0c5fbe638cf3.html By Laura Michaels Fri, 28 Mar 2025 07:14:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/8de8b0d6-1201-4978-b7c9-6b2fabc0fbdd https://www.franchisetimes.com/franchise_technology/fodc-puts-off-premises-operations-technology-in-focus/article_8de8b0d6-1201-4978-b7c9-6b2fabc0fbdd.html bheier@foodondemand.com (Bernadette Heier) Third-party delivery apps have become an essential part of many Americans’ lives. Culver’s didn’t roll out the marketplace apps systemwide until 2024, but the brand says it’s now capturing pent-up demand to drive sales. Wed, 26 Feb 2025 07:18:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/d63c4e84-f06f-11ef-bd2c-1bff500b37bc https://www.franchisetimes.com/franchise_technology/as-third-party-platforms-boom-franchisors-adapt-to-new-delivery-habits/article_d63c4e84-f06f-11ef-bd2c-1bff500b37bc.html ewentland@franchisetimes.com (Emilee Wentland) Wed, 26 Feb 2025 07:17:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/ac72e644-f06f-11ef-86a6-330ecfac03a2 https://www.franchisetimes.com/franchise_technology/more-catering-demand-means-ample-opportunity-for-franchise-restaurants/article_ac72e644-f06f-11ef-86a6-330ecfac03a2.html mliedke@franchisetimes.com (Matthew Liedke) For about five years, multi-brand franchisee Alexander Johnson has been utilizing a comprehensive scheduling system that changed the game for his operation. Mon, 27 Jan 2025 07:11:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/25129022-d748-11ef-94f5-3b465ac52445 https://www.franchisetimes.com/franchise_technology/software-solutions-help-restaurant-operators-incentivize-employees/article_25129022-d748-11ef-94f5-3b465ac52445.html mliedke@franchisetimes.com (Matthew Liedke) The data that franchisors can gather from customers via loyalty programs can be hugely beneficial to push growth at the brand and unit levels. Though only 20 percent of customers download these apps, the data is used to increase traffic,… Mon, 27 Jan 2025 07:12:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/3e4f8626-d748-11ef-833b-575cbd47663a https://www.franchisetimes.com/franchise_technology/franchisors-lean-on-loyalty-to-leverage-customer-data-and-drive-sales/article_3e4f8626-d748-11ef-833b-575cbd47663a.html ewentland@franchisetimes.com (Emilee Wentland) Robbie Earl is tired of being asked about MrBeast. Mon, 03 Jun 2024 08:00:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/c89e31ba-1f6f-11ef-95a8-d7809f2de296 https://www.franchisetimes.com/franchise_news/evolution-continues-for-virtual-brands-as-franchisors-emphasize-simplicity/article_c89e31ba-1f6f-11ef-95a8-d7809f2de296.html By Adam Wahlberg Social media platforms like TikTok skew younger, and franchisors are capitalizing on the sites to reach those consumers. Brands such as Dunkin’, Auntie Anne’s and 7 Brew share how they craft social media personalities that feel authentic to fans. Thu, 23 May 2024 07:18:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/1ba96996-145e-11ef-a7da-93eeefb74905 https://www.franchisetimes.com/franchise_technology/marketing-execs-share-tiktok-tactics-and-the-social-media-they-re-turning-to-next/article_1ba96996-145e-11ef-a7da-93eeefb74905.html ewentland@franchisetimes.com (Emilee Wentland) Fri, 26 Jan 2024 07:16:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/82d20eba-b645-11ee-9b72-8f4919f43464 https://www.franchisetimes.com/franchise_technology/robots-are-coming-but-restaurant-automation-is-far-from-easy/article_82d20eba-b645-11ee-9b72-8f4919f43464.html jhalpern@franchisetimes.com (Joe Halpern) Labor efficiency, upselling and order accuracy are among the touted benefits of putting new artificial intelligence tools to work in restaurant drive-thrus. Dozens of brands are deploying the technology at thousands of locations, as execs say the experience will only… Fri, 26 Jan 2024 07:17:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/a1897af0-b645-11ee-be59-43c78c892f4e https://www.franchisetimes.com/franchise_technology/drive-thru-ordering-evolves-as-qsrs-leverage-ai-chatbots/article_a1897af0-b645-11ee-be59-43c78c892f4e.html mliedke@franchisetimes.com (Matthew Liedke) How do franchisors curate a brand presence on TikTok? Chicken sandwich brand The Red Chickz has more than 1.2 million followers on the platform, despite opening just two stores. Taco Bell has over 2.6 million followers and has mastered the… Thu, 25 May 2023 07:15:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/c33999f8-f8b5-11ed-95f8-d3b6d117527b https://www.franchisetimes.com/franchise_technology/how-red-chickz-taco-bell-master-engagement-on-tiktok/article_c33999f8-f8b5-11ed-95f8-d3b6d117527b.html ewentland@franchisetimes.com (Emilee Wentland) Thu, 25 May 2023 07:17:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/595c1c66-f8b7-11ed-8e74-2bc68cd67761 https://www.franchisetimes.com/franchise_technology/franchises-use-local-digital-marketing-to-build-brand-loyalty/article_595c1c66-f8b7-11ed-8e74-2bc68cd67761.html mliedke@franchisetimes.com (Matthew Liedke) All about enticing customers to return and capturing their data in the process, loyalty programs can give restaurant operators an edge when effectively executed. That means integration with the digital ordering experience and engaging guests with worthwhile rewards. Mon, 27 Mar 2023 07:19:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/c4f726d8-c995-11ed-85eb-d734ea2c087e https://www.franchisetimes.com/franchise_technology/restaurant-loyalty-programs-evolve-beyond-discounts/article_c4f726d8-c995-11ed-85eb-d734ea2c087e.html mliedke@franchisetimes.com (Matthew Liedke) The sixth-annual Food On Demand Conference has expanded its programming in concert with the ongoing growth in delivery, drive-thru, takeout and off-premises dining formats. Mon, 27 Mar 2023 07:16:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/77e885d8-c992-11ed-8da0-fba790cdca64 https://www.franchisetimes.com/franchise_technology/food-on-demand-conference-tackles-key-off-premises-topics/article_77e885d8-c992-11ed-8da0-fba790cdca64.html tkaiser@franchisetimes.com (Tom Kaiser) Mon, 27 Feb 2023 07:09:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/7f75bdb4-af04-11ed-bf32-5f1fadbac8cd https://www.franchisetimes.com/franchise_technology/restaurants-tap-into-new-data-to-boost-off-premises-execution/article_7f75bdb4-af04-11ed-bf32-5f1fadbac8cd.html mliedke@franchisetimes.com (Matthew Liedke) Restaurants are trying out new dynamic pricing tools to boost profitability at peak times and drive demand during slower periods as they look for ways to make more digital ordering channels work for their business. Thu, 26 Jan 2023 07:14:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/508bb936-974e-11ed-b0c4-eb5c06b08b9c https://www.franchisetimes.com/franchise_technology/how-restaurants-apply-dynamic-pricing-to-steer-demand/article_508bb936-974e-11ed-b0c4-eb5c06b08b9c.html mliedke@franchisetimes.com (Matthew Liedke) Franchisees are finding creative ways to get more mileage out of their parking lots, including turning them into electric vehicle charging hubs. A large Taco Bell operator weighs in on one way to maximize underutilized real estate. Thu, 27 Oct 2022 07:10:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/8b5a6cd2-4fe2-11ed-bea1-8fa62db797dd https://www.franchisetimes.com/franchise_technology/how-electric-vehicle-charging-stations-met-taco-bell-parking-lots/article_8b5a6cd2-4fe2-11ed-bea1-8fa62db797dd.html cevergreen@franchisetimes.com (Callie Evergreen) Restaurants are using automation to tackle mundane but important tasks, and in some cases fit into previously impractical high foot-traffic locations. Here’s how Jack in the Box, Wing Zone and Jamba are adding robotics to the equation. Wed, 27 Jul 2022 07:17:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/2ff449d4-0790-11ed-9a31-bf575e723ef0 https://www.franchisetimes.com/franchise_technology/how-3-restaurant-chains-put-robots-to-work-in-the-kitchen/article_2ff449d4-0790-11ed-9a31-bf575e723ef0.html bewen@franchisetimes.com (Beth Ewen) Rankings, SEO and TikTok, oh my. While Google in effect controls much of the digital marketing landscape, there are ways franchisors and franchisees can take action and maximize the effectiveness of their efforts. Thu, 26 May 2022 07:12:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/cab7d3da-d6f0-11ec-a5c9-ef5699c80124 https://www.franchisetimes.com/franchise_technology/franchisors-share-tips-to-improve-digital-marketing-results/article_cab7d3da-d6f0-11ec-a5c9-ef5699c80124.html nupton@franchisetimes.com (Nicholas Upton) Using data to hit business goals means focusing on customer lifetime value, said Mike Vichich. “It’s a mathematical way to calculate a very common-sense idea,” that uses frequency, recency and spend to calculate the value of each customer. Thu, 24 Feb 2022 07:15:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/9efc8d7c-9351-11ec-a267-3b5494a56d29 https://www.franchisetimes.com/franchise_technology/look-beyond-loyalty-programs-to-monetize-customer-data/article_9efc8d7c-9351-11ec-a267-3b5494a56d29.html arobert@franchisetimes.com (Arthur Robert) The sight of drive-thru lines wrapped around the building—or even around the block—remains common, but restaurants are applying technology and new service models to combat the string of idling customers. Wed, 26 Jan 2022 07:20:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/04644d0a-793d-11ec-869c-1f83d813a153 https://www.franchisetimes.com/franchise_technology/qsr-execs-share-favorite-line-busting-tactics/article_04644d0a-793d-11ec-869c-1f83d813a153.html nupton@franchisetimes.com (Nicholas Upton) While AI-powered apps and software platforms can’t get workers to apply, they can categorize and sort data points, serve as schedulers and otherwise keep applicants engaged to free up precious time for busy GMs. Fri, 01 Oct 2021 07:13:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/58272cc0-1a31-11ec-aa71-e36d165792b3 https://www.franchisetimes.com/franchise_technology/ai-hiring-tools-may-ease-labor-headaches/article_58272cc0-1a31-11ec-aa71-e36d165792b3.html nupton@franchisetimes.com (Nicholas Upton) Wed, 27 Jan 2021 07:14:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/45849664-5f2b-11eb-a5e9-ff7622b3497d https://www.franchisetimes.com/franchise_technology/put-pos-data-to-work-to-drive-profits/article_45849664-5f2b-11eb-a5e9-ff7622b3497d.html nupton@franchisetimes.com (Nicholas Upton) Wed, 28 Oct 2020 07:50:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/bef5686e-1482-11eb-ab8d-8f70ce530dbc https://www.franchisetimes.com/franchise_technology/convenience-control-push-digital-pickup-sales/article_bef5686e-1482-11eb-ab8d-8f70ce530dbc.html nupton@franchisetimes.com (Nicholas Upton) In the data-obsessed world of modern business, countless hours are spent collecting information and matching it with other information. Right now, there are 42,000 job openings that involve some level of data entry. Mon, 28 Sep 2020 14:14:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/11a7074b-f8ce-5987-9ffd-d83f1ab8e7bb https://www.franchisetimes.com/franchise_technology/automated-reporting-helps-franchisors-manage-growth/article_11a7074b-f8ce-5987-9ffd-d83f1ab8e7bb.html Nicholas Upton Even before the COVID-19 pandemic, nearly 40 percent of CFOs responding to a January 2020 survey by financial advisory firm BDO said they were putting investment dollars to work to bring on more digital tools. Such tools, from inventory management,… Thu, 23 Jul 2020 13:48:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/fec47d00-013d-5ff2-9fcc-8b6aa72c5972 https://www.franchisetimes.com/franchise_technology/restaurants-look-for-ways-to-embrace-remote-operations/article_fec47d00-013d-5ff2-9fcc-8b6aa72c5972.html Nicholas Upton Supply chains aren't the most exciting aspect of the franchise world, but without a strong supply backbone, concepts simply cannot efficiently scale. That's why you see so many chains take one of two paths: link up with a national distributor… Tue, 24 Mar 2020 14:59:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/521d6e5c-fd7a-5633-9c73-f6f0f0aceb39 https://www.franchisetimes.com/franchise_technology/check-out-the-technological-future-of-supply-chains/article_521d6e5c-fd7a-5633-9c73-f6f0f0aceb39.html Nicholas Upton As the restaurant industry figures out how to best utilize ghost kitchens or virtual restaurants, franchised brands are also testing the concept to see if it really is the incremental, operationally freeing opportunity the kitchen companies tout. Wed, 19 Feb 2020 15:37:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/09753628-9cc1-5a3e-b977-9449a044def5 https://www.franchisetimes.com/franchise_technology/restaurants-test-the-future-of-virtual-kitchens/article_09753628-9cc1-5a3e-b977-9449a044def5.html Nicholas Upton Companies public and private outlined strategies and discussed pain points during the annual ICR event, one of the first major restaurant and retail events of the year. Here are some of this year's key trending topics. Wed, 19 Feb 2020 15:15:00 -0600 http://www.franchisetimes.com/tncms/asset/editorial/d76ef69d-8981-501a-abdd-14d297483b1d https://www.franchisetimes.com/franchise_technology/major-restaurant-companies-tackle-labor-tech-at-icr/article_d76ef69d-8981-501a-abdd-14d297483b1d.html Nicholas Upton Would you hand off your business email account to a new employee making $9.50, or let them set up the process that guides your business? Those two unnerving possibilities are exactly the kind of jobs that can be done by… Thu, 24 Oct 2019 10:52:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/b748fb3d-a6f4-5167-9bf9-0e1b0de95c4e https://www.franchisetimes.com/franchise_technology/virtual-assistants-help-franchisees-tackle-tedious-tasks/article_b748fb3d-a6f4-5167-9bf9-0e1b0de95c4e.html Nicholas Upton When third-party delivery hit the scene it was fun and novel for today's digital natives. And as it has grown from a few orders to a substantial portion of some restaurant operations, an industry of vendors has grown up around… Wed, 23 Oct 2019 16:13:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/72a43354-8078-595e-900b-8a0fa3c0bef6 https://www.franchisetimes.com/franchise_technology/a-guide-to-demystifying-online-order-aggregators/article_72a43354-8078-595e-900b-8a0fa3c0bef6.html Nicholas Upton Don't put your marketing messages on an island. Digital strategies are most effective when they work in tandem across platforms to reinforce and build lasting brand awareness. Thu, 26 Sep 2019 11:28:00 -0500 http://www.franchisetimes.com/tncms/asset/editorial/1a1d43cf-1890-5c32-ad6c-4367039801f5 https://www.franchisetimes.com/franchise_technology/multiple-channels-make-digital-dollars-go-further-in-living-large/article_1a1d43cf-1890-5c32-ad6c-4367039801f5.html Laura Michaels