A colleague once told me she disliked the phrase “I'm reaching out today” in an email. I've used that phrase, what, maybe hundreds of times? But now that I know it makes her wince, I am sure not to use it when I write to her. When you start to notice a certain turn of phrase or new jargon, soon, every time someone writes it, it jumps off the screen in blazing neon lights.
Rami Awada, left, Which Wich's master ‘zee in the U.K., with CEO Jeff Sinelli. Awada is retooling his London store before reopening.
David Shen is working with his fellow Dale Carnegie Training franchisees in China to provide virtual classes.
Nearly all of Dairy Queen’s restaurants in China are open, said Darren Miles, including this one in Chongqing, in the southwestern part of the…
Agility is akin to survival, say franchisors and their international franchisees as they navigate uncharted territory during the COVID-19 pandemic. Adjustments made now will likely last long after the immediate crisis is over.
David Shen is the new owner of Dale Carnegie's Shanghai/Jiangsu and Zhejiang territories.
Dale Carnegie Training began operating outside the United States in the 1940s. Now, 127 of its 228 territories are in international markets, and about five years ago revenue from international operations began exceeding its domestic system.