Artificial intelligence has finally proven itself as powerful as all the hypesters said: You can now rank all the restaurants in New York, San…
It’s beginning to feel a lot like 2016 in good ways and bad. Among the good ways is another exciting boom-ish cycle for restaurant technology.…
Nearly 70 percent of quick-service restaurant sales nationwide take place in drive-thrus, and thanks to new technology, marketers see a way to…
The term generative artificial intelligence, or Gen AI, covers a lot of ground because of all the capabilities it provides to companies across…
Franchisors often have a vision of who their ideal franchisees are, but the recruitment process to find those potential owners can prove time …
Labor efficiency, upselling and order accuracy are among the touted benefits of putting new artificial intelligence tools to work in restaurant drive-thrus. Dozens of brands are deploying the technology at thousands of locations, as execs say the experience will only get better as the chatbots learn from their human customers.
Rajat Suri predicts almost every drive-thru will have voice artificial intelligence installed in the next five years.
In the wake of monumental labor challenges impacting restaurants across the country, automation can be the answer to resolve front- and back-o…
While AI-powered apps and software platforms can’t get workers to apply, they can categorize and sort data points, serve as schedulers and otherwise keep applicants engaged to free up precious time for busy GMs.