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Stacy Brown, founder of Chicken Salad Chick, is giving a pep talk to franchisees, crew members and corporate execs, minutes before the grand opening of the Baton Rouge, Louisiana, store in February. “It is the American dream,” she says quietly, a hint of her Rome, Georgia, accent in her voice, “that you can deliver chicken salad door to door and it turns into this.” But she has to keep it short because she's tearing up like she always does, even though this opening is No. 150.

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Congratulations to our 2020 class of Legal Eagles. These attorneys live and breathe franchising and understand the nuances of this unique business model at a deep level.