A franchisee of two concepts, Aaron Anderson says entrepreneurs need to know how to pivot, have to spend the time to vet employees and shouldn’t take no for an answer.
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Chargebacks, aka payment disputes or forced transaction reversals, have always been annoying for restaurant and retail companies. To do the wo…
When Lindsay Cunningham’s Monkee’s boutique closed for a month and half last year during peak pandemic shutdowns, she thanked her lucky stars …
If you’re a regular reader of this column, you know I have been with the company a few years—a few years being…mmm…a lot. My first event soon …
Fierce competition in the sandwich space means concepts are constantly adjusting, and it’s no different for Jimmy John’s, which after almost two years under Inspire Brands has repositioned itself to accelerate growth.
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Davonne Reaves and Jessica Myers created their own path to franchise ownership. Learn about their journey, how the industry is addressing equity and inclusion, and why franchise leaders say there’s work to be done.
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Fabio Viviani’s hospitality group owns and operates 40 food establishments across 28 different concepts in venues including hotels, airports a…
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Whether they’re looking to sustain major sales increases or finally get back into the black, businesses are clamoring to entice customers. Learn from seven franchisors about the ways their brands are working to capture a share of the expected spending surge.
Malcolm Jenkins, the New Orleans Saints safety who confronted quarterback Drew Brees last year over national anthem protests in the NFL, has l…
“I loved asking about their tattoos,” Nancy Weingartner tells me. “It was like an autobiography on their skin. When I grew up, only sailors ha…