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Davonne Reaves and Jessica Myers created their own path to franchise ownership. Learn about their journey, how the industry is addressing equity and inclusion, and why franchise leaders say there’s work to be done.

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Some people might see a location in Koreatown, remember the Watts riots and stay away. Two Buffalo Wild Wings operators in Los Angeles saw an opportunity to help heal old wounds.

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At his Buffalo Wild Wings Grill & Bar in the Crenshaw District of Los Angeles, Karim Webb isn't doing business as usual. For one, the hosts who greet you at the door are well connected to gang culture in the area and look more like security guards than someone schooled in carrying menus to the table.

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As a mom of grown-ups, Ben and Sam, who are in their 20s, I try not to comment on their choice of dress or grooming (read: facial hair). I imagine how I would like it if my mom told me she didn't like my hairstyle, or my choice of clothes, without me asking. They are adults, after all.